| Gender and letters of recommendation for academia: agentic and communal differences. JM Madera, MR Hebl, RC Martin Journal of Applied Psychology 94 (6), 1591, 2009 | 655 | 2009 |
| Understanding and managing generational differences in the workplace C Kapoor, N Solomon, JM Madera Worldwide hospitality and tourism themes, 2011 | 474 | 2011 |
| The effects of leader negative emotions on evaluations of leadership in a crisis situation: The role of anger and sadness JM Madera, DB Smith The Leadership Quarterly 20 (2), 103-114, 2009 | 255 | 2009 |
| What drives public acceptance of nanotechnology? SC Currall, EB King, N Lane, J Madera, S Turner Nature nanotechnology 1 (3), 153-155, 2006 | 254 | 2006 |
| Strategic human resources management research in hospitality and tourism: A review of current literature and suggestions for the future JM Madera, M Dawson, P Guchait, AM Belarmino International journal of contemporary hospitality management 29 (1), 48-67, 2017 | 233 | 2017 |
| Using social networking websites as a selection tool: The role of selection process fairness and job pursuit intentions JM Madera International Journal of Hospitality Management 31 (4), 1276-1282, 2012 | 230 | 2012 |
| What's in a name? A multiracial investigation of the role of occupational stereotypes in selection decisions EB King, SA Mendoza, JM Madera, MR Hebl, JL Knight Journal of Applied Social Psychology 36 (5), 1145-1159, 2006 | 230 | 2006 |
| Bringing social identity to work: the influence of manifestation and suppression on perceived discrimination, job satisfaction, and turnover intentions. JM Madera, EB King, MR Hebl Cultural Diversity and Ethnic Minority Psychology 18 (2), 165, 2012 | 202 | 2012 |
| The effect of professor ethnicity and gender on student evaluations: Judged before met. A Bavishi, JM Madera, MR Hebl Journal of Diversity in Higher Education 3 (4), 245, 2010 | 186 | 2010 |
| Hotel managers’ perceived diversity climate and job satisfaction: The mediating effects of role ambiguity and conflict JM Madera, M Dawson, JA Neal International Journal of Hospitality Management 35, 28-34, 2013 | 173 | 2013 |
| Discrimination against facially stigmatized applicants in interviews: an eye-tracking and face-to-face investigation. JM Madera, MR Hebl Journal of Applied Psychology 97 (2), 317, 2012 | 171 | 2012 |
| Best practices in diversity management in customer service organizations: an investigation of top companies cited by Diversity Inc. JM Madera Cornell Hospitality Quarterly 54 (2), 124-135, 2013 | 166 | 2013 |
| Transformational leadership and service recovery performance: The mediating effect of emotional labor and the influence of culture A Luo, P Guchait, L Lee, JM Madera International Journal of Hospitality Management 77, 31-39, 2019 | 153 | 2019 |
| A systematic literature review of emotional labor research from the hospitality and tourism literature L Lee, JM Madera International Journal of Contemporary Hospitality Management 31 (7), 2808-2826, 2019 | 144 | 2019 |
| Supporting the productivity and wellbeing of remote workers: Lessons from COVID-19 TJ George, LE Atwater, D Maneethai, JM Madera Organizational Dynamics 51 (2), 100869, 2022 | 139 | 2022 |
| Organizational trust in times of COVID-19: Hospitality employees’ affective responses to managers’ communication RF Guzzo, X Wang, JM Madera, JA Abbott International Journal of Hospitality Management 93, 102778, 2021 | 135 | 2021 |
| Raising doubt in letters of recommendation for academia: Gender differences and their impact JM Madera, MR Hebl, H Dial, R Martin, V Valian Journal of Business and Psychology 34, 287-303, 2019 | 126 | 2019 |
| A strategy for diversity training: Focusing on empathy in the workplace JM Madera, JA Neal, M Dawson Journal of Hospitality & Tourism Research 35 (4), 469-487, 2011 | 110 | 2011 |
| A micro-level view of CSR: A hospitality management systematic literature review RF Guzzo, JA Abbott, JM Madera Cornell Hospitality Quarterly 61 (3), 332-352, 2020 | 93 | 2020 |
| Error management culture: impact on cohesion, stress, and turnover intentions P Guchait, A Paşamehmetoğlu, J Madera The Service Industries Journal 36 (3-4), 124-141, 2016 | 92 | 2016 |
Mary Wollin DawsonProfessor, Global Hospitality Leadership, University of HoustonVerified email at central.uh.edu
