Mark J. Arnold
Mark J. Arnold
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Cited by
Cited by
Hedonic shopping motivations
MJ Arnold, KE Reynolds
Journal of retailing 79 (2), 77-95, 2003
Understanding the customer base of service providers: an examination of the differences between switchers and stayers
J Ganesh, MJ Arnold, KE Reynolds
Journal of marketing 64 (3), 65-87, 2000
Hedonic and utilitarian shopping value: Investigating differential effects on retail outcomes
MA Jones, KE Reynolds, MJ Arnold
Journal of business research 59 (9), 974-981, 2006
Toward a theory of customer engagement marketing
CM Harmeling, JW Moffett, MJ Arnold, BD Carlson
Journal of the Academy of marketing science 45 (3), 312-335, 2017
Customer delight in a retail context: investigating delightful and terrible shopping experiences
MJ Arnold, KE Reynolds, N Ponder, JE Lueg
Journal of business research 58 (8), 1132-1145, 2005
Customer loyalty to the salesperson and the store: examining relationship customers in an upscale retail context
KE Reynolds, MJ Arnold
Journal of personal selling & sales management 20 (2), 89-98, 2000
Approach and avoidance motivation: investigating hedonic consumption in a retail setting
MJ Arnold, KE Reynolds
Journal of Retailing 88 (3), 399-411, 2012
Executive insights: Exploring the practical effects of country of origin, animosity, and price–quality issues: Two case studies of Taiwan and Acer in China
LS Amine, MCH Chao, MJ Arnold
Journal of international marketing 13 (2), 114-150, 2005
Affect and retail shopping behavior: Understanding the role of mood regulation and regulatory focus
MJ Arnold, KE Reynolds
Journal of Retailing 85 (3), 308-320, 2009
Chinese consumer decision-making styles: A comparison between the coastal and inland regions
JX Zhou, MJ Arnold, A Pereira, J Yu
Journal of Business Research 63 (1), 45-51, 2010
Student expectations of collegiate internship programs in business: A 10-year update
JA Cannon, MJ Arnold
Journal of Education for Business 73 (4), 202-205, 1998
Technology readiness and usage: a global-identity perspective
SA Westjohn, MJ Arnold, P Magnusson, S Zdravkovic, JX Zhou
Journal of the Academy of Marketing Science 37 (3), 250-265, 2009
Transformational relationship events
CM Harmeling, RW Palmatier, MB Houston, MJ Arnold, SA Samaha
Journal of Marketing 79 (5), 39-62, 2015
Exploring consumers’ attitude towards relationship marketing
MA Jones, KE Reynolds, MJ Arnold, CB Gabler, ST Gillison, VM Landers
Journal of Services Marketing, 2015
Dissatisfied consumers who complain to the Better Business Bureau
JE Fisher, DE Garrett, MJ Arnold, ME Ferris
Journal of consumer marketing, 1999
Counterculture, criticisms, and crisis: assessing the effect of the sixties on marketing thought
MJ Arnold, JE Fisher
Journal of Macromarketing 16 (1), 118-133, 1996
Hedonic shopping motivations in collectivistic and individualistic consumer cultures
H Evanschitzky, O Emrich, V Sangtani, AL Ackfeldt, KE Reynolds, ...
International Journal of Research in Marketing 31 (3), 335-338, 2014
The influence of regulatory focus on global consumption orientation and preference for global versus local consumer culture positioning
SA Westjohn, MJ Arnold, P Magnusson, K Reynolds
Journal of International Marketing 24 (2), 22-39, 2016
Direct marketing in non‐profit services: investigating the case of the arts industry
MJ Arnold, SR Tapp
Journal of services Marketing, 2003
A multi-level investigation of international marketing projects: The roles of experiential knowledge and creativity on performance
T Suh, M Bae, H Zhao, SH Kim, MJ Arnold
Industrial Marketing Management 39 (2), 211-220, 2010
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