Service with a smile: Do emotional intelligence, gender, and autonomy moderate the emotional labor process? HAM Johnson, PE Spector Journal of occupational health psychology 12 (4), 319, 2007 | 767 | 2007 |
Comparison of trait and ability measures of emotional intelligence in medical students MT Brannick, MM Wahi, M Arce, HA Johnson, S Nazian, SB Goldin Medical education 43 (11), 1062-1068, 2009 | 239 | 2009 |
Service with a smile: Antecedents and consequences of emotional labor strategies HAM Johnson | 81 | 2007 |
The story behind service with a smile: The effects of emotional labor on job satisfaction, emotional exhaustion, and affective well-being HAM Johnson | 78 | 2004 |
Motivation, fit, confidence, and skills: How do individual differences influence emotional labor? JJ Dahling, HAM Johnson Routledge/Taylor & Francis Group, 2013 | 73 | 2013 |
Mentoring and protégé narcissistic entitlement TD Allen, HAM Johnson, X Xu, A Biga, OB Rodopman, RC Ottinot Journal of Career Development 35 (4), 385-405, 2009 | 72 | 2009 |
Improving the Definition, Measurement, and Application of Emotional Intelligence. PE Spector, HAM Johnson Lawrence Erlbaum Associates Publishers, 2006 | 66* | 2006 |
Reflections on diversity and mentoring HM Johnson, X Xu, TD Allen The Blackwell handbook of mentoring: A multiple perspectives approach, 301-304, 2007 | 27* | 2007 |
QS50. Medical Students Have Emotional Intelligence Similar to General Population SB Goldin, MT Brannick, MM Wahi, C Paidas, M Arce, ML Cannarozzi, ... Journal of Surgical Research 144 (2), 289-290, 2008 | 2 | 2008 |