| To empower or not to empower your sales force? An empirical examination of the influence of leadership empowerment behavior on customer satisfaction and performance. M Ahearne, J Mathieu, A Rapp Journal of Applied psychology 90 (5), 945, 2005 | 1912 | 2005 |
| Social media technology usage and customer relationship performance: A capabilities-based examination of social CRM KJ Trainor, JM Andzulis, A Rapp, R Agnihotri Journal of business research 67 (6), 1201-1208, 2014 | 1244 | 2014 |
| Understanding social media effects across seller, retailer, and consumer interactions A Rapp, LS Beitelspacher, D Grewal, DE Hughes Journal of the Academy of marketing Science 41, 547-566, 2013 | 947 | 2013 |
| A review of social media and implications for the sales process JM Andzulis, NG Panagopoulos, A Rapp Journal of personal selling & sales management 32 (3), 305-316, 2012 | 786 | 2012 |
| Perceived customer showrooming behavior and the effect on retail salesperson self-efficacy and performance A Rapp, TL Baker, DG Bachrach, J Ogilvie, LS Beitelspacher Journal of Retailing 91 (2), 358-369, 2015 | 553 | 2015 |
| Feeling good by doing good: Employee CSR-induced attributions, job satisfaction, and the role of charismatic leadership PA Vlachos, NG Panagopoulos, AA Rapp Journal of business ethics 118, 577-588, 2013 | 538 | 2013 |
| Performance implications of customer-linking capabilities: Examining the complementary role of customer orientation and CRM technology A Rapp, KJ Trainor, R Agnihotri Journal of Business research 63 (11), 1229-1236, 2010 | 397 | 2010 |
| Integrating information technology and marketing: An examination of the drivers and outcomes of e-Marketing capability KJ Trainor, A Rapp, LS Beitelspacher, N Schillewaert Industrial marketing management 40 (1), 162-174, 2011 | 373 | 2011 |
| High touch through high tech: The impact of salesperson technology usage on sales performance via mediating mechanisms M Ahearne, E Jones, A Rapp, J Mathieu Management science 54 (4), 671-685, 2008 | 306 | 2008 |
| The impact of knowledge and empowerment on working smart and working hard: The moderating role of experience A Rapp, M Ahearne, J Mathieu, N Schillewaert International journal of research in marketing 23 (3), 279-293, 2006 | 294 | 2006 |
| Moving beyond the direct effect of SFA adoption on salesperson performance: Training and support as key moderating factors M Ahearne, R Jelinek, A Rapp Industrial Marketing Management 34 (4), 379-388, 2005 | 263 | 2005 |
| Managing sales force product perceptions and control systemsinthe success of new product introductions M Ahearne, A Rapp, DE Hughes, R Jindal Journal of Marketing Research 47 (4), 764-776, 2010 | 258 | 2010 |
| The sales force technology–performance chain: The role of adaptive selling and effort A Rapp, R Agnihotri, LP Forbes Journal of Personal Selling & Sales Management 28 (4), 335-350, 2008 | 257 | 2008 |
| Employee judgments of and behaviors toward corporate social responsibility: A multi‐study investigation of direct, cascading, and moderating effects PA Vlachos, NG Panagopoulos, AA Rapp Journal of Organizational Behavior 35 (7), 990-1017, 2014 | 244 | 2014 |
| Gaining and leveraging customer-based competitive intelligence: the pivotal role of social capital and salesperson adaptive selling skills DE Hughes, J Le Bon, A Rapp Journal of the Academy of marketing Science 41, 91-110, 2013 | 238 | 2013 |
| The role of brand communications on front line service employee beliefs, behaviors, and performance TL Baker, A Rapp, T Meyer, R Mullins Journal of the academy of marketing science 42, 642-657, 2014 | 215 | 2014 |
| The influence of time management skill on the curvilinear relationship between organizational citizenship behavior and task performance. AA Rapp, DG Bachrach, TL Rapp Journal of Applied Psychology 98 (4), 668, 2013 | 209 | 2013 |
| The role of technology at the interface between salespeople and consumers M Ahearne, A Rapp Journal of Personal Selling & Sales Management 30 (2), 111-120, 2010 | 203 | 2010 |
| Understanding the role of information communication in the buyer‐seller exchange process: antecedents and outcomes R Agnihotri, A Rapp, K Trainor Journal of Business & Industrial Marketing 24 (7), 474-486, 2009 | 186 | 2009 |
| Developing an eco-capability through environmental orientation and organizational innovativeness CB Gabler, RG Richey Jr, A Rapp Industrial Marketing Management 45, 151-161, 2015 | 166 | 2015 |
