Paul A. Phillips
Paul A. Phillips
Professor of Strategic Management, University of Kent
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Cited by
Cited by
Understanding the impact of online reviews on hotel performance: an empirical analysis
P Phillips, S Barnes, K Zigan, R Schegg
Journal of Travel Research 56 (2), 235-249, 2017
Performance measurement systems in tourism, hospitality, and leisure small medium-sized enterprises: a balanced scorecard perspective
P Phillips, P Louvieris
Journal of Travel Research 44 (2), 201-211, 2005
Performance comparisons of hotels in China
R Pine, P Phillips
International Journal of Hospitality Management 24 (1), 57-73, 2005
The interactive effects of online reviews on the determinants of Swiss hotel performance: A neural network analysis
P Phillips, K Zigan, MMS Silva, R Schegg
Tourism Management 50, 130-141, 2015
Measuring hotel performance: Using a balanced scorecard perspectives’ approach
R Sainaghi, P Phillips, V Corti
International Journal of Hospitality Management 34, 150-159, 2013
Performance measurement in tourism firms: A content analytical meta-approach
R Sainaghi, P Phillips, E Zavarrone
Tourism Management 59, 36-56, 2017
Performance implications of capital structure: evidence from quoted UK organisations with hotel interests
PA Phillips, MA Sipahioglu
The Service Industries Journal 24 (5), 31-51, 2004
Performance measurement systems and hotels: a new conceptual framework
PA Phillips
International Journal of Hospitality Management 18 (2), 171-182, 1999
Critical review of strategic planning research in hospitality and tourism
P Phillips, L Moutinho
Annals of Tourism Research 48, 96-120, 2014
Strategic planning and business performance in the quoted UK hotel sector: results of an exploratory study
PA Phillips
International Journal of Hospitality Management 15 (4), 347-362, 1996
Hotel performance and competitive advantage: a contingency approach
PA Phillips
International Journal of Contemporary Hospitality Management 11 (7), 359-365, 1999
The strategic planning index: A tool for measuring strategic planning effectiveness
PA Phillips, L Moutinho
Journal of travel research 38 (4), 369-379, 2000
E-business's impact on organizational flexibility
PA Phillips, C Wright
Journal of Business Research 62 (11), 1071-1080, 2009
The balanced scorecard and strategic control: a hotel case study analysis
PA Phillips
The Service Industries Journal 27 (6), 731-746, 2007
Quality performance in a global supply chain: finding out the weak link
E Soltani, A Azadegan, YY Liao, P Phillips
International Journal of Production Research 49 (1), 269-293, 2011
The impact of strategic planning on the competitiveness, performance and effectiveness of bank branches: a neural network analysis
L Moutinho, PA Phillips
International Journal of Bank Marketing 20 (3), 102-110, 2002
Measuring strategic planning effectiveness in hotels
PA Phillips, L Moutinho
International Journal of Contemporary Hospitality Management 11 (7), 349-358, 1999
Benchmarking to improve the strategic planning process in the hotel sector
P Phillips, K Appiah-Adu
Service Industries Journal 18 (1), 1-17, 1998
Strategic planning systems in hospitality and tourism.
PA Phillips, L Moutinho
The balanced scorecard of a new destination product: Implications for lodging and skiing firms
R Sainaghi, P Phillips, F d’Angella
International Journal of Hospitality Management 76, 216-230, 2019
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