Troy Heffernan
Troy Heffernan
Verified email at uow.edu.au
Title
Cited by
Cited by
Year
Service quality in postgraduate education
RJ Angell, TW Heffernan, P Megicks
Quality Assurance in Education, 2008
3352008
Relationship marketing: The impact of emotional intelligence and trust on bank performance
T Heffernan, G O'Neill, T Travaglione, M Droulers
International Journal of bank marketing, 2008
1962008
Cultural differences, learning styles and transnational education
T Heffernan, M Morrison, P Basu, A Sweeney
Journal of Higher Education Policy and Management 32 (1), 27-39, 2010
1792010
In search of “the vibe”: Creating effective international education partnerships
T Heffernan, D Poole
Higher Education 50 (2), 223-245, 2005
1432005
Trust formation in cross‐cultural business‐to‐business relationships
T Heffernan
Qualitative market research: An international Journal, 2004
1432004
The changing importance of affective trust and cognitive trust across the relationship lifecycle: A study of business-to-business relationships
D Dowell, M Morrison, T Heffernan
Industrial Marketing Management 44, 119-130, 2015
1382015
Learning styles of on-campus and off-campus marketing students: The challenge for marketing educators
M Morrison, A Sweeney, T Heffernan
Journal of Marketing Education 25 (3), 208-217, 2003
1032003
“Catch me I'm falling”: key factors in the deterioration of offshore education partnerships
T Heffernan*, D Poole
Journal of Higher Education Policy and Management 26 (1), 75-90, 2004
892004
Interpersonal liking in lender‐customer relationships in the Australian banking sector
A Hawke, T Heffernan
International Journal of Bank Marketing, 2006
812006
Understanding the older shopper: a behavioural typology
R Angell, P Megicks, J Memery, T Heffernan, K Howell
Journal of Retailing and Consumer Services 19 (2), 259-269, 2012
642012
Social regard: A link between waiting for service and service outcomes
K Butcher, T Heffernan
International Journal of Hospitality Management 25 (1), 34-53, 2006
542006
Trust formation at the growth stage of a business‐to‐business relationship
D Dowell, T Heffernan, M Morrison
Qualitative Market Research: An International Journal, 2013
422013
The soccer club-sponsor relationship: identifying the critical variables for success
AW Buhler, TW Heffernan, PJ Hewson
International Journal of Sports Marketing & Sponsorship 8 (4), 291-310, 2007
422007
Older shopper types from store image factors
RJ Angell, P Megicks, J Memery, TW Heffernan
Journal of Retailing and Consumer Services 21 (2), 192-202, 2014
402014
Transnational higher education
T Heffernan, S Wilkins, MM Butt
International Journal of Educational Management, 2018
372018
The impact of emotional intelligence and trust on bank performance
T Heffernan, G O'Neill, T Travaglione, M Droulers
International Journal of bank marketing 26 (3), 183-199, 2008
362008
The relationship between the quality of active frontages and public perceptions of public spaces
E Heffernan, T Heffernan, W Pan
Urban Design International 19 (1), 92-102, 2014
352014
Karns's learning styles and learning effectiveness: A rejoinder
M Morrison, A Sweeney, T Heffernan
Journal of Marketing Education 28 (1), 64-68, 2006
292006
Personal attributes of effective lecturers: The importance of dynamism, communication, rapport and applied knowledge
T Heffernan, M Morrison, A Sweeney, D Jarratt
International Journal of Management 8 (3), 14, 2009
212009
How do EU Cities Utilise their Websites? A Content Analysis and Suggestions for Improvement.
M Sicilia, R Pérez, T Heffernan
Journal of Internet Business, 2008
212008
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Articles 1–20